One of the things you have to do in the coming year is hire a new IT firm – the one that supports your system presently hasn’t quite performed as you expected. You want to be able to make a better choice for the next one and are wondering what you should look into before you hire. Here are some tips:
• The best IT firm is one that can show you a previous record of their successes. They should give you a list of clients who they have helped rank well and you should also be able to look at the number of leads that they helped these clients bring in. Find out how many of those leads were converted to sales – just because you have a lead doesn’t mean that it has an impact on your bottom line. Talk to at least 3 of their clients before you make a decision.
• You should be able to meet the team that will do the work before you get started. Often, IT agencies send one team to recruit, only to have another do the actual work. This can cause a disconnect in expectations. When they come to pitch ask them to bring in the people who will be working for you.
• Find out if they plan to do an audit of your current systems. The only way that an IT agency can know what kind of strategy they ought to implement is if they know what is in place. If they are offering to implement a strategy before they look at what you have in place you shouldn’t hire them.
Try Breathe Technology – they are one of the best IT agencies in Cambridge and beyond. They undertake all kinds of IT support work at an affordable fee. You can get in touch with them through their website, https://breathetechnology.com/.